Public Submission Form - Face to Face Fundraising

Thank you for taking the time to share your experience.

The Professional Face-to-Face Fundraising Association (PFFA) is a nonprofit, self-regulatory organization representing charitable fundraising agencies and nonprofit partners. Our members voluntarily join and commit to upholding standards that promote ethical, respectful, and effective face-to-face fundraising practices in the communities they serve.

This form is designed to help us:

Understand your experience
Identify the organization or team involved
Determine membership status of the organization or team involved
Review whether the situation aligns with our Code of Conduct
Take appropriate follow-up action where needed

If the fundraising activity is still occurring and assistance is needed in real time, please contact us immediately:

info@pffaus.org
1.833.473.3287 (1.833 4PFFAUS)

For reports submitted after the fact, please provide as much detail as possible to assist with our review.

Anonymous submissions are welcome and will be reviewed and, where appropriate, shared with the relevant teams. However, please note that the inability to follow up, confirm, or clarify details may reduce both response time and the effectiveness of any actions taken.

The PFFA maintains a comprehensive log of all reported incidents across every city in which our members operate, including both internal and external reports, for the 2025 and 2026 calendar years. In some markets, these logs date back to 2021. This submission will be included in that log to help ensure we can track patterns, evaluate concerns, and support appropriate remedies for both member and non-member activity across the more than 300 communities in which our members fundraise nationwide.

What is your name?

Please describe yourself from the perspective from which you are submitting this report.

What is the name of the business you represent if you are a store manager or owner?

Please describe the experience you are reporting today with a face to face charitable fundraiser.

The experience was beneficial to me or the community.The experience was somewhat beneficial to me or the community. The experience was neither beneficial nor detrimental for me or the community.The experience was somewhat detrimental to me or the community.The experience was detrimental to me or the community.Other - none of the options describe my experience.

Please detail why you categorized the experience with the fundraiser as you did in the question above.

Please provide the specific location at which this incident occurred. A specific intersection, storefront or address is most useful, but at the very least, please provide the neighborhood, city, and state.

Can you describe the fundraising team?

There was one fundraiser present.There were two fundraisers present from the same cause or campaign.There were two fundraisers present from different causes or campaigns.There were more than two fundraisers present from the same cause or campaign.There were more than two fundraisers present from different causes or campaigns.i don't know how many fundraisers were there.

Please provide the name of the nonprofit organization or the fundraiser's name. If you are unable to remember these details, please provide the uniform colors and/or the type of organization (child welfare, animal rights, conservation, etc.).

If you would like to receive follow up regarding this incident, please provide your email address now. By providing your email address, you give the PFFA permission to contact you with the outcome of our processes as a result if this submission. Your contact information is confidential and will not be provided to any party outside of the PFFA team. It will not be provided to PFFA member organizations without your express, written permission.

I consent to be contacted by the PFFA for follow up.I do not consent to be contacted by the PFFA for follow up.

Email address:

The information I have submitted is accurate and complete, to the best of my knowledge. Please note, all submissions will be reviewed and researched regardless of your selection.

Yes, I affirm this information is accurate and complete. No, I cannot confirm this information is accurate and complete as it was relayed to me by a third party. I am unsure.